Technology

E-commerce

• Customer Services – Pre-Sales (Order processing), & Post-Sales (Delivery Management, Claim processing, Collections)
• Seller Support (Onboarding, KYC, Catalogue Management, Taxation, Fraud Management, Mystery Shopping, Payments etc.)

Automotive

• Digital Sales/Test Drive Appointment Management
• Help desk Management (Complaint Management,/On Road Assist, Dealer Desk)

BFSI

• Customer Experience
• Digital Sales (Cross-Sell/Up-Sell/CASA/Credit Cards/Deposit Mobilization/Loans/Insurance, etc.)
• Digital Debt Recovery (Skip Trace, Soft Collections, Field Pick-ups)
• Back Office Transformation (AutoForms, AutoClaims & AutoInvoices)

Insurance companies leverage BPM services for different aspects of their operations which include policy servicing, claims handling and underwriting to various other systems which reinforce those functions.

Business Process Management services have enabled Insurance companies to drastically reduce their operating expense and to streamline their back office operations.

Our healthcare services for payers and providers help increase efficacies and results, Cost effective and risk, progress their Net Promoter Scores and deliver competitive services cost-effectively. We put forth continuous efforts to strengthen our expertise across the healthcare ecosystem.

Anyone and everyone in the Telecom and Media industry can avail our services in the Voice support end which includes official dot com companies , fixed line operators, mobile network operators, wireless service providers, Internet service providers, Satellite operators, Broadcasters and others in similar platform

Anyone and everyone in the Telecom and Media industry can avail our services in the Voice support end which includes official dot com companies , fixed line operators, mobile network operators, wireless service providers, Internet service providers, Satellite operators, Broadcasters and others in similar platform

Telecom & Media

• Customer Services for Pre-Paid & Postpaid
• Managed Services for Activation, blockage, cancellations, billing, etc.
• Collections

Realty

• Lead Nurturing and Campaign Management
• Site Visit Scheduling
• Pre-Sales & Post-Sale support

Healthcare

Enhanced video

• Extraordinary situations call for extraordinary solutions: with cost and risk of in-patient healthcare on the increase, 5G enabled NextGen solutions like Enhanced 2-way Video can make a considerable difference. The doctor’s or General Practitioner – GP’s – time and bedside presence can become virtual and reduce cost and effort of patient commute to facilities. Except where hands-on procedures are required, Enhanced Video communication can help save lives and reduce time and cost of medical professionals.

• At 3i Infotech, our NextGen Tech enabled solutions are geared to offer features and platforms to take your healthcare enterprise and practice, large or small, to the next level—future ready and present perfect.

Monitoring and Tracking

• Telemedicine is here to change the way a patient can be monitored and supported, regardless of location. An emerging mode of modern medical services, Telemedicine can meet the real-time monitoring and health management of people’s daily health at home, and also relieve the pressure of outpatient visits in hospitals.

• Today, with longevity and geriatric health needs on the increase, needs of an aging population are of great importance. In the future, many elderly people will have to face the problem of the difficulty in receiving medical treatment in hospitals. In addition, the health of young people is also becoming more compromised with the increasing pace and pressure of the current society. In the fields of medical health and medical sciences, the application scenarios of telemedicine mainly include remote monitoring, remote ultrasound, remote consultation, remote surgery, mobile medicine, as well as intelligent control of medical drugs and equipment to achieve personal medical management and health data management for the young and old, regardless of location, urban, rural or remote.

Real time automation

• From improving patient experience to enhancing medical procedures, technology functions as the engine driving the healthcare system forward. Intelligent automation has played a key role in a technological re-imagining of healthcare, streamlining digitization, accelerating processes, and introducing otherwise impossible efficiencies. Among other things, this means that patients receive better care as staff hands are freed from more clerical, less human facing work. All clinical data is stored and made available in real time for doctors to diagnose the problem and take appropriate action. Also, real time diagnosis data can be processed and automated for emergency medical care.

• By automating healthcare processes, hospitals can enhance clinical precision, reduce human error, improve patient satisfaction, and increase practice productivity. In so doing, they’ll also be able to offload a considerable amount of their staff’s clerical responsibilities — freeing them up to focus on their more highly skilled work. Ultimately, these benefits should come together to not only improve a medical center’s profitability, but to upgrade the quality and timeliness of care.