Revolutionizing Credit Union
Technology Solutions Empowered by for Enterprise CUs 3i CUMo & 3i CUPx
for Growing CUs Unlocking Member Value, Forever Empowered by for Enterprise CUs 3i CUMo & 3i CUPx
for Growing CUs Building Stronger Relationships for a Lifetime of Success Safeguard Your Digital Frontiers Empowered by for Enterprise CUs 3i CUMo & 3i CUPx
for Growing CUs Defend, Detect, Defeat
Master Fraud Management Accelerating Digital Transformation with our CU Mosaic Assessment led Consultation TAKE CU DIGITAL ASSESSMENT NOW!

At 3i Infotech, we understand the unique challenges credit unions face in today’s digital era. Our suite of IT services offers tailored solutions for credit unions. With 30+ years of expertise in the banking and financial services sector, we help credit unions

Organically increase your member base.

Improve member lifetime value by increasing product per member.

Activating your dormant member base.

Shielding and taking care of your compliance and regulatory needs.

Introducing 3i Credit Union Mosaic
for Enterprise Credit Unions

Pieced together with customized solutions that today’s credit union
needs to accelerate their growth.

CXO Cockpit

Actionable Decision Support

Access integrated key metrics, market dynamics, and validated operational intelligence to make insightful, timely decisions and drive strategic experiences.

Tech Embedded BPS

HUMAND & HUMANOID | EMPOWER | ICFO | IENRICH

Credit unions can focus on their core competencies and better meet the evolving needs of their members by outsourcing their non-core business processes.​

HUMAND & HUMANOID

MX Transformation

ACQUISITION | MEMBERVALUE MANAGEMENT | OMNICONNECT | DIGITALCONNECT

Member Intelligence

INSIGHTS | NEXTBESTACTION

Data Transformation

DATASTRUCTURE | LAKE HOUSE | REPORTING | DASHBOARD

Take your credit union experience to the next level
Powered by 3i CUMo Assessment Led Consultation

Digital Infrastructure Management

HELPDESK | EUS | ON PREM/RIMS

Cloud In a Box

PUBLIC | PRIVATE | HYBRID CLOUD

App Modernization

REHOST | REARCHITECT | RE-PLATFORM | REFACTOR RETAIN | RETIRE

CUSEC

FRAUD MANAGEMENT | CYBERSECURITY OPS

Oracle CoE

ORACLE EBS | ORACLE FUSION | OCI

Risk & Compliance

IT RISK ASSESSMENT | DATA GOVERNANCE

Digital Infrastructure Management

HELPDESK | EUS | ON PREM/RIMS

Easy cloud migration to effective data management, regulatory compliance, and risk mitigation, discover solutions for enhanced member engagement.

CUSEC

FRAUD MANAGEMENT | CYBERSECURITY OPS

Prioritise and perfect cybersecurity with gap analysis, efficient VCISO, App Network Security Suite, and SOC for sensitive data protection and streamlined processes

Cloud In a Box

PUBLIC | PRIVATE | HYBRID CLOUD

Leverage efficiency, member experience enhancement, risk management and advisory. Cloud migration, analytics, DB support, and validation are out core strengths.

App Modernization

REHOST | REARCHITECT | RE-PLATFORM | REFACTOR RETAIN | RETIRE

Migrate to modernize your existing systems and processes to advanced, new, and emerging technologies for enhanced user experiences and improved business outcomes.

Oracle CoE

ORACLE EBS | ORACLE FUSION | OCI

Ensure Oracle technology benefits e with proactive support, fast adoption, time-saving migration, secure data, reduced application migration, and faster transformation.

Risk & Compliance

IT RISK ASSESSMENT | DATA GOVERNANCE

Ensure compliance with a centralized robust GRC program. Manage internal and external guidelines, regulations, and laws, while minimizing operational risks and cyber threats.

Introducing 3i Credit Union Packs
for Growing Credit Unions

Your needs, our Packs: A Perfect Match!

3i Infotech offers custom packages for Credit Unions depending on how far ahead
they are in their digital transformation journey.

Custom-made solutions for Credit Union CTOs and CIOs

essential
pack

Empowering Credit Unions in their growth journey to standardise their technology with essential IT Support and enhanced Member Experience.

Asset Size
Upto $ 3BN or Lower
Number of Members
~50,000
Number of employees
~100

professional
pack

Enabling Credit Unions with strategic aspirations for organisational advancement by elevating their IT Support, Member Experience, and Security.

Asset Size
Between $ 3BN & 7BN
Number of Members
~200,000
Number of employees
~250+

executive
pack

Empowering Credit Unions with the vision of digital advancement and looking for strategic partners to transform their IT Support, Member Experience, and Security

Asset Size
7BN+
Number of Members
~500,000
Number of employees
~600+

Hi, I am Bob !
I lost my job and need loan to start a business.. Can I get help with an instant disbursement/pre-approved offerwhich involves low interest rates& no mortgage?

Minimize risk with the right people and processes

In today’s digital landscape, businesses must shift their approach to cybersecurity. A good security day is no longer about incident-free days but rather about gaining awareness and control over key success factors. Investing in technology and effectively managing cyber risks is crucial for long-term digital success.

Hi, I am Peter!
I am getting emails & calls to share my CU details to unlock my account as my KYC process is pending. Is this a fraud call.. How do I know?

Personlisation with touchpoints

By Providing tailored solutions and experiences for your customer. Understand their unique needs and preferences, and then customize the recommendations, which results in improving your efficiency and driving growth.

Hi, I am Alice!
I lost my credit card while shopping.. Why can’t I get a quick resolution to my problem like in a bank.. Fraud check is taking so much time?

Amplify the content

Leverage the power of automated content promotion to enhance your return on investment (ROI). Achieve these objectives by utilizing efficient campaign management strategies and implementing omnichannel interactions across various platforms and touchpoints.

Hi, I am Kim !
I have a CU savings account.. Where do I go in the credit union website to find out about how my account works or want to learn about the different kinds of benefits I can avail?

Business growth by data and innovation

We leverage advanced analytics, machine learning, and AI to unlock insights, make data-driven decisions, and implement innovative strategies for operational efficiency, customer experience, and innovation-led growth.

Support Experience

Deliver exceptional support to your customers across various channels, ensuring that the conversation remains open and tailored to their needs. This personalized approach throughout the entire support journey will leave your users feeling valued and satisfied with your services.

Measurable Success

ATLEAST
10%
Organic growth in the member base annually

Increased life time value – product per member by
1.25x-2x

Increase your member experience by UP STICK 10%

BEST EFFORT
0
Security breaches

Client Results

  • Data Warehousing: Leveraging cloud technology,we helped them establish a centralised datawarehouse that captured data from heterogeneous data sources, improving Operational Efficiency and Data Accuracy.
  • Digital Account Opening: Created a tailored Digital Account Opening system using the Temenos Journey platform, empowering digital customer acquisition.
  • Call Centre Transformation: Transforming member service experience by blending high touch and high-tech analytics to create hyper-personalized experiences for their members
  • CXO Cockpit: 3i’s in-house data visualization solution acts as a single source of truth for the CU to visualize entire processes inside the company by people or metrics and to track KPIs that can be further used to measure performance and progress.
  • IT Risk Assessment & DataGovernance Solutions.