3i Infotech’s Digital Infrastructure Managed Services comprising of IT Infrastructure and Cloud, helps clients in optimizing their IT spends. Our investments in leading tools, along with the right talent and processes make us a one-stop-shop for all your Digital Transformation needs. With over 200 clients, more than 3000 infrastructure professionals, and an integrated HybridNXT Support framework for On-Prem & Hybrid Eco-System, we are uniquely positioned to help our clients.
3i Infotech’s Digital Infrastructure Managed Services accelerates innovation and enables acceleration towards business outcomes. Our products and services help secure the cloud and the edge.
We believe in a consultative approach and help you choose the right solution as per the business need. We transform your IT Infrastructure with a laser-sharp focus on uptime, MTTR, and adherence to regulatory compliances.
Advise clients on how best to deliver business outcomes using our industry and technical expertise.
Consulting Service
Develop and implement transformational roadmaps for complex enterprise
Transformation:
Microsoft Suite:
Manage existing and transformed client environment with the process, efficiency and SLA
IT Infrastructure Services:
• Service desk & End user Services
• Data center Services (Server & OS)
• Network Services (LAN & WAN)
• Information Security Service
• Voice & Collaboration services
• Multi-Cloud Management
Middleware and Software Services Middleware services
• Database Services
• Collaboration Services
Multi- Vendor Services:
• IT Assets Lifecycle Management
• Tech Refresh and Integration
• Project Services
• Consulting Services
We offer comprehensive Cloud Services for public and private clouds. This Includes Cloud Consulting Services, Modernization & Migration, Cloud Lifecycle Management, Secure Edge Service Access (SASE), VDI as a Service, Edge as a Service, Edge Services, Cloud Security & Compliance, and Workplace Transformation. Our Key partnerships are with Oracle Cloud Infrastructure (OCI), Microsoft Azure Cloud, and AWS Cloud.
3i Infotech’s Digital Infrastructure Management Services Includes Data Center Modernization Services, Data Center Managed Services (Server, Network, Storage, DB, Backup, Application Services), Hybrid Cloud Managed Services, Digital Integrated Service Desk, EUS Management Services, End Point Protection Services, Unified Messaging & Collaboration, Mobile Device Management Services and Virtual Desktop Services leverage rich multi-domain expertise to build optimal infrastructure setups with 24x7x365 IT support.
3i Infotech has its own State-of-Art Global Command Center for 24 x7 Remote Infrastructure Management in Chennai, more than 1500 Skilled resources are available for Infrastructure support and reach over global to local cities to support IMS customer.
The Global Command Center (GCC) is a state-of-the-art facility where our engineers converge and provide remote support to our clients, thereby reducing the operational costs for the clients. The facilities are biometric-enabled to ensure physical security in the GCC. The facility is a ‘ready to go’ premise staffed with senior industry professionals and is focused on Service Excellence via SLA and KPI-driven metrics. The team is backed by modern Monitoring and Service management tools to stay on top of issues even before they occur. The Support model is created with the intent of ensuring that our customers get to focus on their core business while leaving the management of the IT and Cloud Infrastructure under the 3i Infotech’s Global Command Center support.
3i Infotech’s Infrastructure Management Services Includes Security Consulting & Assessment, to Protect, Detect and Correct with a holistic approach that includes Perimeter, Network, Endpoint, and Application– Identity and Access Management, Endpoint Protection, Edge Security, Compute, Systems, Storage and Data Security by means of encryption and tokenization, Secure Application Access (ZTNA) along CASB, Threat Intelligence Management, IoT Security Management Services, Managed SOC.MFA and Single Signoff. The above solutions can be offered on both devices based, and cloud-based options.
The Industry Verticals associated include BFSI (Public and Private), Govt., PSUs, Enterprises & Manufacturing.
Top Cyber Security Use Cases:
Multi-Vendor Services
MVS services combine the support of mixed computing environments throughout the entire system lifecycle. 3i Infotech’s MVS Services provides preventive, corrective, and on-demand services through preferred delivery channels i.e., direct or B2B using our expertise and support network. We strive to attain our service goal of “Any Brand, “Any Location”, “Any Time”.
Key Service Offerings are:
IT Assets Lifecycle Management: Hardware lifecycle management, Software Lifecycle Management, User Lifecycle Management, Data Center Lifecycle Management
Tech Refresh and Integration: Technology (Hardware, Software) refresh as per refresh roadmap and Financial plan, System Integration Services (Supply, Setup, Integrate, Run)
Projects: Implementation and Rollout, Upgrade, Migration, Movement, Physical IT Asset Verification, Smart Hands or Smart Hours
Consulting: IT Infrastructure Assessment, Gap Analysis, Advisory, Conformity and Compliance Assessment/Training/Certification.
Banking & Financial Service
Insurance & Healthcare
Public Sector, Govt, and Govt. Undertakings
Enterprise
Telecom & IT/ ITES