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Enabling enterprises to build, operate and manage NextGen infrastructure for Digital Transformation. ENSURING INFRASTRUCTURE THAT’S ROBUST, FLEXIBLE, SECURE AND SCALABLE Enquire Now

Digital Infrastructure Management Services

3i Infotech’s Digital Infrastructure Managed Services comprising of IT Infrastructure and Cloud, helps clients in optimizing their IT spends. Our investments in leading tools, along with the right talent and processes make us a one-stop-shop for all your Digital Transformation needs. With over 200 clients, more than 3000 infrastructure professionals, and an integrated HybridNXT Support framework for On-Prem & Hybrid Eco-System, we are uniquely positioned to help our clients.

Who We Are

Digital Infrastructure Managed Service Provider

3i Infotech’s Digital Infrastructure Managed Services accelerates innovation and enables acceleration towards business outcomes. Our products and services help secure the cloud and the edge.

We believe in a consultative approach and help you choose the right solution as per the business need. We transform your IT Infrastructure with a laser-sharp focus on uptime, MTTR, and adherence to regulatory compliances.

What We Do

Offer Compelling Solutions on Digital Infrastructure Managed Services

Advice

Advise clients on how best to deliver business outcomes using our industry and technical expertise.

Consulting Service

  • IT Advisory
  • IT Audits
  • DC & End user Automation
  • Process Improvement
  • IT Infrastructure Assessment
  • Cloud Strategy
  • InfoSec Audits & Compliance

Transform

Develop and implement transformational roadmaps for complex enterprise

Transformation:

  • Architecture & Design
  • Data center Build & Migration
  • Cybersecurity Transformation
  • Private Cloud (HCI)
  • Cloud First – Workload Migration to Cloud
  • DC & End user Automation
  • Network Transformation
  • SD WAN
  • SDN

Microsoft Suite:

  • Operating system Migration

Manage

Manage existing and transformed client environment with the process, efficiency and SLA

IT Infrastructure Services:

• Service desk & End user Services
• Data center Services (Server & OS)
• Network Services (LAN & WAN)
• Information Security Service
• Voice & Collaboration services
• Multi-Cloud Management
Middleware and Software Services Middleware services
• Database Services
• Collaboration Services
Multi- Vendor Services:
• IT Assets Lifecycle Management
• Tech Refresh and Integration
• Project Services
• Consulting Services

We partner with the leaders in Gartner’s & Foresters magic quadrant to create compelling solutions

Cloud First Services + -

We offer comprehensive Cloud Services for public and private clouds. This Includes Cloud Consulting Services, Modernization & Migration, Cloud Lifecycle Management, Secure Edge Service Access (SASE), VDI as a Service, Edge as a Service, Edge Services, Cloud Security & Compliance, and Workplace Transformation. Our Key partnerships are with Oracle Cloud Infrastructure (OCI), Microsoft Azure Cloud, and AWS Cloud.

Infrastructure & Management Service + -

3i Infotech’s Digital Infrastructure Management Services Includes Data Center Modernization Services, Data Center Managed Services (Server, Network, Storage, DB, Backup, Application Services), Hybrid Cloud Managed Services, Digital Integrated Service Desk, EUS Management Services, End Point Protection Services, Unified Messaging & Collaboration, Mobile Device Management Services and Virtual Desktop Services leverage rich multi-domain expertise to build optimal infrastructure setups with 24x7x365 IT support.

3i Infotech has its own State-of-Art Global Command Center for 24 x7 Remote Infrastructure Management in Chennai, more than 1500 Skilled resources are available for Infrastructure support and reach over global to local cities to support IMS customer.

Global Command Center + -

The Global Command Center (GCC) is a state-of-the-art facility where our engineers converge and provide remote support to our clients, thereby reducing the operational costs for the clients. The facilities are biometric-enabled to ensure physical security in the GCC. The facility is a ‘ready to go’ premise staffed with senior industry professionals and is focused on Service Excellence via SLA and KPI-driven metrics. The team is backed by modern Monitoring and Service management tools to stay on top of issues even before they occur. The Support model is created with the intent of ensuring that our customers get to focus on their core business while leaving the management of the IT and Cloud Infrastructure under the 3i Infotech’s Global Command Center support.

Cyber Security Service + -

3i Infotech’s Infrastructure Management Services Includes Security Consulting & Assessment, to Protect, Detect and Correct with a holistic approach that includes Perimeter, Network, Endpoint, and Application– Identity and Access Management, Endpoint Protection, Edge Security, Compute, Systems, Storage and Data Security by means of encryption and tokenization, Secure Application Access (ZTNA) along CASB, Threat Intelligence Management, IoT Security Management Services, Managed SOC.MFA and Single Signoff. The above solutions can be offered on both devices based, and cloud-based options.
The Industry Verticals associated include BFSI (Public and Private), Govt., PSUs, Enterprises & Manufacturing.

Top Cyber Security Use Cases:

      • Secure Access
      • Enhance Digital Experience
      • Next Gen Cloud Firewall
      • Content/URL Filtering
      • DNS Security
      • Cloud Access Security Broker
      • Threat Prevention
      • Privacy and Anonymity
      • Secure Private App Access
      • Secure SaaS and Cloud Apps along with Web.

Multi-Vendor Services + -

Multi-Vendor Services

MVS services combine the support of mixed computing environments throughout the entire system lifecycle. 3i Infotech’s MVS Services provides preventive, corrective, and on-demand services through preferred delivery channels i.e., direct or B2B using our expertise and support network. We strive to attain our service goal of “Any Brand, “Any Location”, “Any Time”.

Key Service Offerings are:

IT Assets Lifecycle Management: Hardware lifecycle management, Software Lifecycle Management, User Lifecycle Management, Data Center Lifecycle Management

Tech Refresh and Integration: Technology (Hardware, Software) refresh as per refresh roadmap and Financial plan, System Integration Services (Supply, Setup, Integrate, Run)

Projects: Implementation and Rollout, Upgrade, Migration, Movement, Physical IT Asset Verification, Smart Hands or Smart Hours

Consulting: IT Infrastructure Assessment, Gap Analysis, Advisory, Conformity and Compliance Assessment/Training/Certification.

Why Choose Us

Two decades of Digital Infrastructure Managed service experience

3i Infotech’s Key Differentiators across its Digital Infrastructure Managed Services are:

      • Public & private Cloud and technologies Certified skills
      • 3000 + Own Technical support Strength – No Subcontracting of Technical Skills
      • Multi Skills on Multi-Platform availability
      • Investments in Commercials Tool & Technologies
      • Global Support Operation across geographies
      • Experience in managing 700 thousand Compute and 10 thousand Databases and applications
      • Supporting 700+ Districts of India (Local Onsite and Shared Services)
      • MVS maintains 100,000+ Devices of through major OEMs alliance supporting B2B and direct support.
      • Strong and increasing partner and supplier network
      • Own Test and Repair centres, Depots for MVS Support.
      • Last but not the least, it is our ability to forge partnerships across the spectrum and work in a consultative manner which differentiates us.

Industry Focus

bank

Banking & Financial Service

hospital

Insurance & Healthcare

Public Sector

Public Sector, Govt, and Govt. Undertakings

Enterprise

Enterprise

Telecom

Telecom & IT/ ITES

Top Criteria for evaluating a GRC platform

Ease of Adoption – An intuitive, user friendly interface
Remote Collaboration – Empowered by our integrated communications suite
Configurability – Highly Modular Design, configured to your needs
Actionable Reports – Flexibility & ease of generation and distribution
Agile Workflows – Seamless integration of all governance activities
Continuous Audit & Monitoring – Enabling Timely Decision Making
Secure, Cloud Based SASE – Focusing on data security and mobility
Attractive Cost of Ownership – High ROI & Future Ready

What We Do

Today’s business needs high performing network that is safe, robust, effective, thriving and most importantly future ready. 3i-5GTM provides exactly that intelligence in terms of its 5g suite that caters to various needs of 5G, whether it is software, integrator or cloud-based solutions for any market segment.

Leaving no stone unturned

Touching and transforming every industry

Yes. 5G innovations and Edge computing will challenge status quo. Disruption is in the air, and it will touch every business or enterprise of any size or nature of business.  It will also be an enabler of Governments and public sector undertakings. For companies or consumers, data is the next big driver – after Fire and the Wheel, Data-driven the world, spurring innovation and agility even as it heightens quality and tightens good governance, security and compliance.

And herein lies the opportunity, yours and ours – to transform and enable customers of all sizes and stature, to run businesses across multiple verticals and sectors. Connectivity is critical. Secure environments right up to the Edge are non-negotiable. Agility, resilience and quick to market are key.

We are business ready – for tomorrow, today.

Run, Build and Grow your business, we have you covered. (Know More)

  1. Cloud First

    Cloud First Services

    We offer comprehensive Cloud Services for public and private clouds. This Includes Cloud Consulting Services, Modernization & Migration, Cloud Lifecycle Management, Secure Edge Service Access (SASE), VDI as a Service, Edge as a Service, Edge Services, Cloud Security & Compliance and Workplace Transformation. Our  Key partnerships are with  Oracle Cloud Infrastructure (OCI), Microsoft Azure Cloud and AWS Cloud.

  2. Infrastructure Managed Services

    Infrastructure Managed Services

    3i Infotech’s Infrastructure Management Services Includes Datacenter Modernization Services, Datacenter Managed Services (Server, Network, Storage, DB, Backup, Application Services), Hybrid Cloud Managed Services,  Digital Integrated Service Desk, EUS Management Services,  End Point Protection  Services, Unified Messaging & Collaboration, Mobile Device Management Services and Virtual Desktop Services  leverage rich multi-domain expertise to build optimal infrastructure setups with 24x7x365 IT support.3i Infotech has its own State-of-Art Global Command Center for 24 x7 Remote Infrastructure Management at Chennai, more than 1500 Skilled resources are available for Infrastructure support and reach over global to local cities to support IMS customer.

  3. 5G Enabled NextGen 3i Platforms

        • Multi-Vendor ServicesMVS services combines support of mixed computing environments throughout the entire system lifecycle. 3i Infotech’s MVS Services provides preventive, corrective and on demand services through preferred delivery channel i.e., direct or B2B using our expertise and support network. We strive to attain our service goal of “Any Brand “Any Location”, “Any Time”Key Service Offerings are:IT Assets Lifecycle Management: Hardware lifecycle management, Software Lifecycle Management, User Lifecycle Management, Data Center Lifecycle ManagementTech Refresh and Integration: Technology (Hardware, Software) refresh as per refresh roadmap and Financial plan, System Integration Services (Supply, Setup, Integrate, Run)Projects: Implementation and Rollout, Upgrade, Migration, Movement, Physical IT Asset Verification, Smart Hands or Smart HoursConsulting: IT Infrastructure Assessment, Gap Analysis, Advisory, Conformity and Compliance Assessment/Training/Certification.

User Friendly

An intuitive and flexible tool for Risk Management, Control Execution, Testing and issue management which supports and does not impose.

Modular

A module-based approach delivering what you need when you need it

Schedule Execution

A macro view of organizational issues, filtered by entity, owner, or severity—with the remediation status. Reminder e-mails directly linked to the tasks with guidance included

Stakeholder Communication

Message Board, Audit /Risk Monitor,Audit /Control Progress,Management Actions Overview, Interactive Audit /Risk Maps

Seamless Collaboration

Enabling all team members to work effectively and efficiently in virtual environments has never been more important. Your teams across the globe collaborate seamlessly empowered by our integrated communications suite

Aglie Workflows

Seamless integration of internal audit, SOX/ICS, Risk, Compliance and issue Management

Actionable Reports

Flexibility & ease of generation and distribution Intelligent overviews providing the required insights in a timely

Smart PBC

Easy collection and tracking of PBC Documents. Easy collection tracking of documents with work paper generation and annotation

Document Management

Effcient knowledge sharing & storing mechanisms bridging information & people

A Closer Look at Our Offerings

Industry Focus

Our SASE platform replaces legacy, hardware-based network and security infrastructure and delivers secure connectivity as a service on any network.

Our commitment to you

      • Use our domain expertise to deliver a integrated platform to power your success.
      • Deliver a secure, 5G ready, cloud based, SASE platform, which frees you and your IT teams to focus on your growth initiatives.
      • Constantly build on our user-friendly interfaces using innovative and advanced technologies.
      • Deliver global success through our transformation teams located in or offices around the world.

Safe and Secure – Our NuRe Cloud,
powered by Oracle

Empower your Organization's IT with flexible remote working

Reliable and Secure Access from Anywhere

Enabling Enterprises seamless access to Virtual Desktop Solution

Easy web based management of multiple devices

Pool Multiple Virtual desktop and manage them easily

Deployed on geonative OCI platform for maximum availability and reliability

EnGRC technology provides you Automation and Tracking

Comprehensive Network and Cloud Security On-Demand

Experience all the benefits of expensive enterprise-grade tools and private networks in an easy-to-use, full-stack cloud service.
Any network. Any device. Any cloud. Secure Access simplified. With easy deployment in minutes not days!!

Client logos

Client Testimonials

Neetu Rebello

“I have been working with 3i Infotech since 13 years now, the best part of working here is the culture, the working environment and support of our colleagues with guidance of our seniors gives us strength, motivation and commitment to work and give our 100% every single day, Feels like home in here, Also the job satisfaction in 3i Infotech is perfect especially when you’re working in a foreign land. The management takes good initiative for the wellbeing of its employees, even in covid situation the company has stood like a rock and supported the employees. Proud to be a part of 3I Infotech.”

Rose Ann D’souza

My journey with 3i Infotech technically started in 1994 when I joined as a Junior Officer in erstwhile ICICI Limited. In 1999, we were officially moved to 3i Infotech and have spent my best years given my best to the organization for over two decades. Ever since I joined 3i Infotech, it has been a great learning experience and an opportunity to contribute to the organizational goals at large. I have witnessed multiple challenges along the way. At the end of the day, it is not just about Transaction processing but rather Relationship building and enriching. I will always value and cherish my connections with 3i Infotech family.

Samer Hamadneh

I have joined 3i infotech in 2013, it was my first career in an Indian Organization, an it’s a wonderful journey, on a personal level I like the Indian culture very much, they are friendly and lovely people. I have learned a lot on the business side. The organization culture is supporting in every way possible, where the employee feels comfortable in all aspects. The leaders of the organization value people as their most important resource. The organization makes investments to make employees more successful. I have authority necessary to accomplish the job well. I have freedom to make work decisions. I feel confident in my job security with this company.”

Fredy Xavier

I Joined 3i Infotech in May 2015 in Program Management Office and it’s been a great stint of 6+ years. 3i Infotech has given me a lot of opportunities to learn new things and provided a growth path for my career. It was indeed a remarkable journey so far to work with many talented and great leaders. The core values of 3i Infotech – Innovation, Insight, and Integrity have always enabled us to achieve excellence. The management team of 3i Infotech has indeed provided a great platform that enables every individual to grow abundantly in their professional path. To conclude, 3i Infotech is always a great place to work with.

Momenta Customer Value Management Solution

Customer Value Management Analytics gives insights to understand customer’s buying & usage patterns, demographic distribution & profitability. Organizations can further segment customers, understand their behaviour, create loyalty programs, decide best pricing, reduce waste, invest in right campaigns for Retail Banking customers.

Momenta Telecom Visualization & Reporting Solution

Within the telecom industry, analytics is now widely used to streamline the operations, to maximize profits, to build effective marketing and business strategies, to visualize data, to perform data transfer and for many other cases. 3i Infotech’s Telecom Visualization and Reporting Solution offers a comprehensive range of business analytics services to use new edge Market and customer information – which help to identify key growth opportunities for Churn Management analysis, Revenue Analysis and Revenue & Call Analysis service offerings.

Momenta Insurance Visualization & Reporting Solution

Insurers are using new monitoring technologies to improve relationships with clients, improve client servicing, and enable insurers to predict and manage risks more proactively. 3i Infotech’s Insurance Visualization and Reporting Solution offers a comprehensive range of business analytics services to use new edge Market risk & customer information – which help to identify key growth opportunities for Premium analysis, Claim Analysis and Revenue & KPI Analysis service offerings.

Momenta Lending Visualization & Reporting Solution

Loan companies can capitalize on growth opportunities and develop greater agility with 3i Infotech’s Momenta Lending Visualization and Reporting Solution which offers a comprehensive range of business analytics services to use new edge Loan processing & customer information – which help to identify key growth opportunities for Loan Origination, Loan Management and Loan Collection Analysis service offerings.

Delivered benefits to cover Million aspiring students by providing loan at nominal interest to persue their higher technical education, skill development and setting up business.

Data & Analytics consulting services for Global Manufacturing & Services Company to bring superior Business efficiency and Customer Experience.

Enterprise Data Management solution for Federal Credit Union Company to merge their heterogeneous data sources and empowerment of business managers with analytical capability to react quickly to changes in performance metrics.

Streamline operations, manage risk, improve customer retention and manage all Business needs for Islamic Insurance Company

Leading Housing Financial Bank digitization of processes at various stages of loan resulting into increased efficiencies

A Large Retail chain in Middle East

Thank you and your team for the Load testing activity. It was not a smooth journey from initiation. We need to cross many hurdles to complete this. Thank you again for patience and expertise shown by your team to complete this.

A Large Microfinance firm in North America

Awesome! Thank you everyone! Really appreciate the perseverance of each one of you to go through this long deployment process and getting it ready for today. Thank you again!

Client is a leading general and health insurance provider in India with presence in multiple foreign countries. Clients' customer portal was developed long back and is on older technology. Business need requires continuous maintenance and enhancement in the portal.

Client is the 2nd largest bank in India 15th largest in APAC region. They are early adapter of IT in business and remains a front-runner in digital interventions. Created large pool of legacy applications over the period that co-exist with new age enterprise solutions.

Client is a large financial institution created to provide conditional collateral support to SMEs to secure loan. There are 4 legacy applications that manage 4 different types of scheme. It’s difficult to consolidate information and ensure compliance requirements.

Client is a government trade facilitation organization who are mandated to maximise trade flow through Dubai. An eCommerce trading platform was development for the purpose.

Client is an independent financial services product company. Company’s products are used by asset managers for various Risk Analysis and Reporting.

A global pharma major who acquired multiple companies. There was a pressing need to standardize multiple content management systems into one and develop advanced integrated CMS solution

Delivered benefits to over Million aspiring students by providing loan at nominal interest to persue their higher technical education, skill development and establishing business.

Digitization of processes at various stages of loan resulting into increased efficiencies for Lending Management Company

Enterprise Data Management solution for Federal Credit Union Company to consolidate their heterogeneous data sources and empowerment of business managers with analytical capability to react quickly to changes in performance metrics.

Streamline operations, manage risk, improve customer retention, and manage all Business needs for Islamic Insurance Company

Leading Housing Financial Bank digitization of processes at various stages of loan resulting into increased efficiencies

This is to certify that 3i Infotech has been engaged for supply and implementation of Data Warehouse, Business Intelligence, Data Mart, and Advanced Analytics solution

The overall success of this project was a result of 3i Infotech strong technical knowledge of Business Intelligence and management reporting solution. Momenta enabled the top management to gain the actionable intelligence and better understanding of key business metrics.

The overall success of Operational and Analytical reporting upgrade solution project was a result of 3i Infotech strong technical knowledge about Business and Data Warehousing and experience with Insurance Industry.

Our partnership with 3i Infotech will enable us to build a robust IT Infrastructure platform to roll out enterprise applications across all the locations on a centralized architecture. This will further help us to standardize processes across the group and bring in more operational transparency resulting in efficient delivery of services in a cost-effective manner.

The overall success of the project was a result of 3i Infotech strong technical knowledge about Business Intelligence and Data Warehousing and experience with Insurance industry. We will have no hesitation in recommending 3i Infotech to any company who has a need to implement Operational & Analytical Reporting tool upgrade solution in their environment and we wish 3i Infotech success in its future endeavors

Congratulations on a successful release! This was our biggest release since conversion and it went flawlessly because of your preparation, dedication and commitment to excellence. Thanks for working long (really long) hours and doing it with a smile on your face. Thanks again

3i Infotech has been a valued partner in the development of our loyalty applications for sports and entertainment venues. Our collaborative efforts have allowed us to enter new markets quickly and efficiently.

Help me pass my gratitude to a very hard working team Sunil, Chandra, Sudheer, Bal Reddy, Jyothi, Sagar. We were given a large/quick task for testing over 15 defects in less than 3 days while juggling other bigger projects. Even though, this start to becoming part of the ‘norm’ here, it’s still just awesome to see the 3i Infotech QA team not complain and just professionally move FW and complete the task. Please help me pass my thank off to a great team

Help me pass my gratitude to a very hard working team Sunil, Chandra, Sudheer, Bal Reddy, Jyothi, Sagar. We were given a large/quick task for testing over 15 defects in less than 3 days while juggling other bigger projects. Even though, this start to becoming part of the ‘norm’ here, it’s still just awesome to see the 3i Infotech QA team not complain and just professionally move FW and complete the task. Please help me pass my thank off to a great team

Congratulations on a successful release! This was our biggest release since conversion and it went flawlessly because of your preparation, dedication and commitment to excellence. Thanks for working long (really long) hours and doing it with a smile on your face. Thanks again

The overall success of the project was a result of 3i Infotech strong technical knowledge about Business Intelligence and Data Warehousing and experience with Insurance industry. We will have no hesitation in recommending 3i Infotech to any company who has a need to implement Operational & Analytical Reporting tool upgrade solution in their environment and we wish 3i Infotech success in its future endeavors

Our partnership with 3i Infotech will enable us to build a robust IT Infrastructure platform to roll out enterprise applications across all the locations on a centralized architecture. This will further help us to standardize processes across the group and bring in more operational transparency resulting in efficient delivery of services in a cost-effective manner.

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Help me pass my gratitude to a very hard working team Sunil, Chandra, Sudheer, Bal Reddy, Jyothi, Sagar. We were given a large/quick task for testing over 15 defects in less than 3 days while juggling other bigger projects. Even though, this start to becoming part of the ‘norm’ here, it’s still just awesome to see the 3i Infotech QA team not complain and just professionally move FW and complete the task. Please help me pass my thank off to a great team