Press Release

News & Articles

Highway Infrastructure INDIA's LARGEST HIGHWAY
INFRASTRUCTURE COMPANY

Client

Client

  • Client is Largest India’s Infrastructure company
  • Client is responsible for the development, maintenance and management of National Highways entrusted to it and for matters connected or incidental thereto.
  • Client is mandated to implement National Highways Development Project (NHDP) and the projects under NHDP.
  • Client is also responsible for other Highways connecting major ports & important cities

Business Need

  • Providing End to end Managed Services across DC Infra & EUS support
  • Provide Ongoing Support to the existing application
  • Database Managed
  • Application support Services
  • Network Managed Services.
  • Cyber Security / SOC Managed Services
Business Need
Solutions

Solution

  • 24 x 7 Infrastructure Availability
  • Onsite End User Support
  • Rebadging Services
  • SLA based Services
  • Increase Operational efficiency
  • Improve Service
  • Business Continuity
  • Ensure Maximum System Availability
  • Resource Management
  • Resource Training’s
  • Quality of Service
  • 3 Tier Governance Model
  • Process documentation/SOP’s
  • Reports and Escalation Matrix

Service Coverage

      • End to end Infrastructure support services
      • 24 X 7 DC DR Support
      • 24X7 Network LAN Support
      • Asset Management Support
      • IT Compliance management
Service Coverage
Tools & Technology

Tools/Technology

      • LANDesk
      • Symantec Antivirus
      • SOPHOS encryption
      • ORACLE /ORACLE RAC/SQL/PostGre
      • X-Roadz Asset Management
      • ITIL methodology

Highlights

24 x 7 Support

SLA compliance- 99.5%

Cost Dedication -25-30%