The development and spread of new digital technologies has resulted in a paradigm shift in the scale and quality of services availed by customers across industries. Banks too have to spruce up their services as their customers expect and demand experiences of a high caliber. The need of the hour is to increase the speed of customer service and support and enable prompt access to all information to enhance the organisation’s ability to decide precisely.
Kastle® Digital Banking solutions suite is designed to cater to these emerging trends of banking and lending practices, with technologies that allow movement of interactivity from office desktops to the palms of direct selling and field agents. It broadly covers two distinct areas – Digital Consumer Banking and Digital Corporate Banking.