Customer address management is a critical component of the payment collection life cycle. Our Automated Address Management solution simplifies address management and increases collection efficiency. This highly automated solution collects address changes from remittance coupons and images, validates the changes with the U.S. Postal Service’s CASS software and returns a single electronic file that you can upload to your billing system. The result is lower mailing costs, improved cash flow, more accurate address data and fewer misdirected mail pieces.
Features
- Collects address changes from remittance coupons and images
- Validates address changes with USPS' CASS software
- Consolidates changes into a single electronic file that is returned to the biller and uploaded to billing systems
- Returns exceptions in a separate file for review and resolution
Benefits
- Improves cash flow
- Increases accuracy of address data
- Cuts turnaround time for address change updates
- Reduces misdirected mail and delayed payments
- Promotes customer loyalty