Backed by our strong standing and rich expertise in the financial services industry, we offer highly skilled human resources, and proven technology and processes to meet your outsourcing needs in the Mortgage / Retail Loan Services space. With our Business Process Outsourcing (BPO) services for the sector, we alleviate your risks and help your business grow, while you manage your clients.
We manage your affairs from loan origination, loan processing to account processing with the ultimate objective of decreasing your loan processing cycle duration and cost per loan consistently.
Our services incorporate complete processes ranging from client acquisition, Customer Relationship Management (CRM), escrow analysis, lien clearances, processing payments, to loan collection and loss mitigation.
The instruments covered under our services include Property Loans, Home Loans, Credit Cards, Debit Cards, among others.
- Handling enquiries
- Validating collaterals
- Property valuation and insurance checks
- Account opening and management
- Compliance with processes
- Legal approvals
- Credit evaluation
- Payments and settlement
- Billing
- Managing assets
- Account reconciliation
- Arrears management
- World-class service standards
- Better turnaround time
- Improved client retention
- Simplified and efficient financial operations
- Major reduction in cost per loan, processing cycle time
- Access to our proven expertise in the financial services sector