BPO

Harish Shenoy

Chief Operating Officer – Professional Services & Chief Risk Officer

Performance-driven Senior Executive offering 27+ years’ strategic leadership in business management with operational excellence, overseeing all business functions to ensure optimal performance. Recognized as an accomplished change agent with success in transforming and improving operations through the development and implementation of processes, programs, and strategies. Leverage business acumen across diverse cultures and economies. Noted strengths in the ability to incorporate innovative management techniques that result in enhanced business practices, increased productivity, and profits.

Has exposure to best practices in operations & software deliveries for Global Banks, Insurance Companies and Corporates across the BFSI spectrum.

An MBA from Mumbai University through Narsee Monjee Institute of Management Studies, backed with a Master’s Diploma in Computer Science and Graduation in Science from Mumbai University.

CA Uttam Prakash Agarwal

Non-Executive Independent Director, Chairman

CA Uttam Prakash Agarwal is a Chartered Accountant with three decades of experience in taxation, finance and restructuring having worked extensively in areas such as statutory audit, income leakage audit, Concurrent Audit, Stock Audit, of public sector banks under RBI’s appointment. He also has experience in Companies Audit and Special Audit of Bharat Petroleum, Hindustan Petroleum, Indian Oil & Larsen Turbo, appointed by the Central Board of Excise & Customs. He has carried out statutory Audits of Public sector undertakings & Mutual Funds appointed by The Comptroller Auditor General of India. He also has rich experience in providing tax and business advisory services to private equity investors, banks, investment banks, brokerage houses, and finance companies.

He was a Technical Advisor on the Board of International Federation of Accountants (IFAC), Developing Nations Committee (DNC) of IFAC, and Small and Medium Practices Committee (SMP) of IFAC. He has also been a Member of the Central Direct Taxes Advisory Committee (CDTAC) constituted by the Central Board of Direct Taxes, Department of Revenue, Ministry of Finance, Government of India and Regional Direct Taxes Advisory Committee (RDTAC), New Delhi; the National Advisory Committee on Accounting Standards constituted by the Ministry of Corporate Affairs, Government of India; the Audit Advisory Board and the Government Accounting Standards Advisory Board constituted by the Comptroller and Auditor General of India. He was formerly nominated by the Ministry of Finance between 2009 and 2021 as a member of the Disciplinary Committee constituted by the Council of the Institute of Actuaries of India.

He has been instrumental in introducing a unique concept called UPACA Gurukul situated at Abu Road (Rajasthan). UPACA Gurukul is his effort to provide a comprehensive solution for all the problems faced by CA students. The philosophy that makes it a unique concept is that it provides CA classroom training, hostel facilities, articleship, finishing school, and regular graduation, all under one roof. It incorporates various programs of soft skills and vocational courses which is essential in shaping the overall growth of students with the best surroundings and state-of-the-art facilities.

He has also been the youngest President of the Institute of Chartered Accountants of India (ICAI) in 2009-10 and has been acknowledged by former President of India, Smt. Pratibha Devisingh Patil, for his commendable work in the industry and presented with ‘Recognition of Excellence Award’. He was also awarded with “UDAN 2011” by the Times of India Group Newspaper Navbharat Times.

He has also been contributing his expertise as:

• Member on the Board of Insurance Regulatory and Development Authority (IRDA), Member on the Board of Tariff Advisory Committee of IRDA and also a member of Standing Committee on Accounting Issues (SCAI) constituted by IRDA.
• Member of Sub-Committee (Audit) of the Board for Financial Supervision of Reserve Bank of India.
• Member of IFRS Core Group under the Chairmanship of Secretary, Ministry of Corporate Affairs.
• Member on the Committee on Internal Audit constituted by the Office of Controller General of Accounts, Government of India.
• Member on the Board of the Confederation of Asian and Pacific Accountants (CAPA) and CAPA Sub-committee on Environmental Accounting.
• Member on the Board of South Asian Federation of Accountants (SAFA) and Chairman of SAFA, SMP Committee.
• Advisor to Salasar Techno Engineering Ltd. and Payaash Holdings PTE Limited and Group Advisor to Urja Global Limited.

As a prolific speaker, he has addressed various conferences, seminars, and workshops, organized nationally and internationally by ICAI, and has authored several books as well.

Sax Krishna

Chief Operating Officer – Digital & NextGen Business​

Sax Krishna joined 3i Infotech as a Chief Growth Officer for Americas, Europe, Middle East, and Africa. He has over 30 years of experience in IT, BPS & Technology domains across North America, Europe, India & APAC with repeated success in Digital/ Business Transformation. His ability to combine long-range strategic planning and tactical execution to create differentiated value propositions, launch new businesses and drive exponential and sustainable growth has transformed many organizations. Sax is a consummate leader, with experience in managing cross-functional teams across geographies with goal congruence and collaboration leading to scalable high margin repeat business.

As an ardent fan of Digital Transformation since the early 2000s, Sax often plays the role of a strategic advisor to the CXOs of client organizations. His ability to understand the inflection points of transformation across business processes leads him to design technology-enabled solutions that drive genuine business outcomes. Sax over his span of career has helped enhance Enterprise Value across HCL group, PE firms, Tech Mahindra (Satyam), Aditya Birla Minacs (ITES company of the AB Group) & ATOS. An Alumnus of BITS Pilani, Sax calls two Capitals – NCR & Washington D.C. – as homes. Sax is married to Nandini with two daughters. Besides work, music is his passion. In his spare time, he loves to cook fusion food.

Mr. Sandeep Kumar Gupta

Nominee Director (Indian Bank)

Mr. Sandeep Kumar Gupta is a science graduate,CAIIB and holds Diploma in ComputerScience. Hehas a rich banking experience of more than three and half decades in banking industry. He has extensively worked in the field for more than 15 years as Branch Head of various branches including Corporate Branch New DelhiMain.He performed dutiesin various capacities in different parts of the country which includes Zonal ManagerKarnal, Patna,and Bangalore. Thus hepossesses more than four years experience as Zonal Manager and FGM. He is an astute and hardcore banker with field level experience and successfully led the largest and most critical states like Maharashtra, Gujarat, Delhi, Bihar, Jharkand, Haryana, Telengana and Karnataka. He has been instrumental in bringing positive structural and cultural changes. He took many new initiatives in forming different verticals in field. He has undergone some very prestigious training programmes in India. His main areas of interest are credit, including Corporate Credit and Foreign Exchange.In the present assignment as FGM, Indian Bank, Mumbai, he has played key role in establishing FGM Office in Mumbai. He successfully effected harmonial amalgamation of Allahabad Bank with Indian Bank in FGM Mumbai Span. He is incharge of six zones and responsible for business growth, maintenance of asset quality and compliance with regulatory guidelines. He enjoys good relationship with Corporate Customers and retail customers and maintains good industrial relations.

Harish Shenoy

Chief Performance & Risk Officer

Performance-driven Senior Executive offering 27+ years’ strategic leadership in business management with operational excellence, overseeing all business functions to ensure optimal performance. Recognized as an accomplished change agent with success in transforming and improving operations through the development and implementation of processes, programs, and strategies. Leverage business acumen across diverse cultures and economies. Noted strengths in the ability to incorporate innovative management techniques that result in enhanced business practices, increased productivity, and profits.

Has exposure to best practices in operations & software deliveries for Global Banks, Insurance Companies and Corporates across the BFSI spectrum.

An MBA from Mumbai University through Narsee Monjee Institute of Management Studies, backed with a Master’s Diploma in Computer Science and Graduation in Science from Mumbai University.

Rangapriya Goutham

Global Head Marketing

Priya joined 3i Infotech to building the CMO practice and her core strength is in the field of Marketing, Strategy and Building Brands. An Alumnus of IIM Bangalore, she has an enviable 22 years of multifaceted experience which includes setting up of new businesses and Start-up to Scale-up expertise in Small, Medium and Large enterprises. Her international experiences include working in US, UK, Singapore and GCC markets. She was involved in setting up of The Edu city in Chennai and is also Strategic consultant Dy.Director for education with Virginia Tech India.

She has worked with large corporates in managing and building their business and creating go to marketing strategies for products and services industries. However, her love for technology drew her into accepting many challenging roles which includes being a CEO of a Global Technology solutions company and her entrepreneurial streak had her partnering in a Digital Venture, while also setting up of co-working spaces; both these she modestly calls “success stories”. Despite her hectic work schedule, she finds time to play an active role in the National board of FICCI FLO as head of Incubation and Mentorship part of FLO Start-up Cell, Ambassador for Chennai “She leads tech”, an initiative of Facebook and few other start-ups as a Director. Priya is married to Goutham an aviator by profession and has one son and an her second son is her pet Oliver.

Mohan TS

Chief Human Resource Officer
27+ years of Human Resource expertise across Industry segments (IT, ITES, Telecom, Food Processing & Manufacturing). Experiential knowledge in dealing with different situations/cultures. Most of his professional life was spent on Talent Acquisition, Performance Management, Compensation Management, Industrial Relations, Employee Retention interventions/Engagement, Rebadging, and Organizational Development interventions. Experience in diverse practices for different geographies/ cultural expectations.

Highlights: Talent Acquisition, Compensation Management, Performance Management, Employee Engagement, Industrial Relations, Business & Domain knowledge in IT for HR interventions, HR Transitions and solutions, Rebadging, Organizational Development Interventions, and Digitalization of HR work processes.

Sanjay Rawa

Chief Financial Officer
Mr. Sanjay Rawa has over 28 years of extensive experience in leading the finance and strategic operations in IT / ITES, Manufacturing and Multinational corporates driving financial management, governance, mergers & acquisitions, change management and implement best practices and systems. In his last stint, he has been a freelance CFO and earlier to that was the Vice President & Global Finance Controller at Zensar Technologies for over a decade. Sanjay’s corporate stints prior to Zensar has been with Geometric, Philips, Future group, DSQ Software and Netel India.

Sanjay is a qualified CMA and an executive alumni with IIM and ISB. In his free time he loves travelling, read books and articles on ancient world and archaeology and watch cricket.

Dr. Aruna Sharma

Non-Executive Director

Dr. Aruna Sharma an Indian Administrative Officer of 1982 batch Madhya Pradesh
Cadre retired after her work as Secretary of Steel and Information Technology in government of India. She has always focused to have a comprehensive approach and establish a system in all her postings for ensuring sustainable quality outcomes. She has books reaching the Last Beneficiary: Resource Convergence Mantra Model (2008) and Impact of Recourse Convergence in Policy Making, Mainstreaming of Resource Convergence in Policy Making Program Design and Execution (2014) released by UNDP. FAO has also published her work on food security. Her latest work is the book U@Game Changer for Inclusive Growth for public representatives. Her article on “The Samagra
anti‐poverty program in Madhya Pradesh: Integrating household data, overcoming silo‐problems and leaving nobody behind “is published in electronic version and in print will come in April 2021 in Development Policy Review. Her new book Dancing Towards the $5 Trillion Economy on Holistic Beat.

As Secretary Steel drafted and successfully executed Steel Policy and preferential procurement policy. The GFR amendment set the trend to enhance domestic demand and was key to the revival of the sector. Logistic improvements were planned and envisaged by getting a ‘right of way policy’ from Railways for slurry pipelines and maximum usage of Sagarmala routes.

At State and Center, she has visualized, worked, and implemented successful software like SAMAGRA ( a household wise common database) used by all the individual and family benefit schemes, now implemented in 8 states, Panch Parmeshwar has made the entire working of Panchayat, Block and district for all works executed cashlessly. This graduated to Priya Soft. The software is real-time data of all the receipts expenditures by the Panchayat irrespective of the source of funding. Besides, all receipts and payments are cashless. It generates all the statutory 8 reports required by CAG in auto mode. The Panchayat only must enter the project estimates, cash book, and upload bills and photographs of the status of work. It is online on the web and any Panchayat can be viewed and monitored. The financial inclusion model involving all kinds of financial institutions to ensure access in 5km radius was developed along with the popularization RuPay card. Besides, envisaged and by coordination developed have a common National Scholarship portal and GeM portal for procurement to list a few. She was Secretary of Information Technology and later Secretary Steel in the government of India. She was instrumental to bring in a comprehensive approach and has visualized and drafted the National Steel Policy 2017 and a clear policy on preference for local manufacturing that has enabled the complete revival of the sector. The amendment to GFR rules by adding the life cycle cost has been the game-changer.
She was also Director General Doordarshan where she gave world-class coverage to Commonwealth Games 2010 and that sent benchmark. Doordarshan channels went up in TRP and revenue generation in her tenure. Her focus of work is also in the area of Water Security and enhancing local jobs. Access to preventive health care has been the focus when she worked as Secretary of Health and Family Welfare. The focus has been on holistic care in terms of drinking water, sanitation, preventive hygiene and vaccination, and access to inpatient. She has been a member of the National Knowledge
Commission on health care and education. Her doctoral work is on psycho-barriers in access to public health care. She has worked extensively with policymakers for the revival of mining in Goa and the new draft of the proposed mining policy.

She was in the 5 member High-Level RBI committee on Deepening of Digital Payments constituted by the Reserve Bank of India- a report that had immediate execution.
She is a Fellow with the University of Bath in the UK and working on accelerating the success and sustainability of SDGs by resorting to the common household database. She is an alumnus of Harvard Kennedy School. Her forte is development, core sectors, and environmental issues. She regularly writes for Financial Express, Economic Times, and CNBC 18. She is an independent director with SRO of MFIN, Welspun Infra, Arjas Steel Pvt Limited, IQuippino besides a lot of pro bono work in the field of development, core sector, and environment.

Mr.Avtar Singh Monga

Non-Executive Independent Director

Mr. Avtar Singh Monga has been associated with the Financial/Banking industry for almost 38 years and has worked with some of the best global enterprises in leadership positions both for India as well as the global level. He has spent a considerable amount of time with Bank of America, first as part of their India business and later establishing and scaling their Global Delivery Centres of Expertise as its Managing Director. He has also been part of GE Capital India where he spearheaded SBI Card JV as well as transport Financial Services as CEO. More recently, he has been Chief Operating Officer/Executive Director/Head of Retail Bank with IDFC Bank and was instrumental in launching the bank and building it as a key player in the fintech space.

He has been actively involved while at IDFC and even in a personal capacity to promote digital as well support Fintech and is also an Angel Investor.

He is passionate about building leadership and has been mentoring several successful industry leaders as well as advising a few global and local start-ups.

He holds a Master’s Degree in commerce as well as an MBA in Marketing and Finance and also is a Fellow member of the Institute of Directors.

Mr. Thompson P. Gnanam

MD, Global CEO

Thompson P. Gnanam is a computer science engineer from the College of Engineering Guindy, Chennai, with an overall experience of 27+ years in the IT, ITES, and Telecom industry.

A natural entrepreneur-turned-corporate intrapreneur who has built various “Centres of Excellence”, he has grown businesses globally and transformed business outcomes. He has successfully built people-centric business models based on the idea that people are the biggest assets and the most important differentiators; he believes in the ideology that ‘Customer is first; Customer is always right’.

An assertive problem-solver with a strong process reengineering and ‘Design and Lean’ thinking mindset, Thompson challenges the status quo and has been a catalyst of change in various organizations by leading from the front through inclusive and collaborative leadership. He also strives to leverage the power of technology to drive business transformation.

He started as an entrepreneur in the 90s, established his IT infrastructure management, system integration, and networking business, and expanded to manufactured computer systems.

He entered the corporate world in 2001 and has since, worked with multiple global organizations, such as Danaher, Hewlett Packard, Vodafone, Hexaware, Tata Business Support Services (BSS), and Lebara Mobile and Conneqt Business Solutions. He has experience in various diverse roles in Global Sales &Marketing, Operations, Business Transformation, Business Unit Management, Profit-and-Loss Management, and Digital Business Services. He was the Chief Digital Business Officer in his last assignment with Conneqt.

He believes that the 2021 post-COVID decade is a ‘Digital First, AI-First, Cloud-Native, Edge-Computing, Real-time analytics’ era in which business models have to be based on the ‘co-existence of humans and humanoid’ in a cognitive enterprise.

Ms. Zohra Chatterji

Non-Executive Independent Director

Ms. Zohra Chatterji retired in 2014 as Secretary, Ministry of Textiles in the Government of India. She belongs to the 1979 Batch of the IAS, UP Cadre, and has held several important positions in her home state including Secretary and Director Industries, Labour Commissioner, Secretary & DG Tourism, Secretary & Project Director Basic Education, etc. Her last assignment at UP was Principal Secretary IT & Industries when she was awarded the Prime Minister’s Award for Excellence in Public Administration.

She joined the Government of India on Central deputation in 2007 as Joint Secretary, Broadcasting in the Ministry of Information & Broadcasting. She became Member Secretary, National Commission for Women on promotion as Additional Secretary and was associated with drafting landmark amendments to the Criminal Law Amendment Bill and the Act for Prevention of Harassment of Women at the Workplace. She went on to serve as Additional Secretary Coal where she also held additional charge of CMD Coal India as its first woman CMD and chaired the IMG for monitoring and de-allocation of coal blocks. She became Secretary to the Government of India; Ministry of Textiles in Feb.2013. She has a keen interest in handlooms and handicrafts and introduced many new initiatives for the same, including the setting up of a Hastkala Academy in New Delhi for documentation, promotion, and preservation of handicrafts. Post-retirement, Ms. Chatterji is serving on the Board of NCML and Travel Corporation of India (TCI) as an Independent Director. She was also the former non-executive Chairman of the UP Institute of Design.

Ms. Chatterji is a graduate of Physics from Miranda House, New Delhi. She did her post-graduation in English Literature from AMU and had her schooling in Loreto Convent, Lucknow. She is currently pursuing a Ph.D. from the University of Lucknow and is the President of Alliance Francaise in Lucknow, an organization supported by the Government of France for the teaching of the French language and the promotion of Indo-French cultural relations. Her many interests include painting, photography, dramatics, and writing.

Dr. Kalyan Krishnamoorthy

Chief Business Excellence Officer
Dr. Kalyan Krishnamoorthy (Chief Business Excellence Officer) boasts over 27 years of experience in manufacturing, IT, and services. His specialization lies in people, process, and technology transformation, holding a Ph.D. in Digital Service Quality and having conducted research in experimental psychology. He orchestrates enterprise value solutions for clients, aiming for continuous improvement across quality, governance, and customer success.