Client is built with 10 years of experience as the steward of digital excellence in Abu Dhabi. Client enable, support and deliver a digital government that is proactive, personalized, collaborative and secure. Client enable government-wide digital leadership through innovation programs and global and local partnerships to accelerate Abu Dhabi forward.
Total Locations : 5, Total Users : 300
Total Servers : 150, RHEL Server : 25, Storage : Dell EMC (72 TB), Backup : Quantum Tape Library (23TB)
Cisco Telephony, MS Exchange, Active Directory etc..
Hybrid Support Service Delivery Model for the Client i.e. onsite + GCC
Data center support services with stringent SLA
SLA to be delivered for required services
Service Quality to be managed
Partner with Strong Backend team to manage the resource attrition
IT Infrastructure Tool Modernization
Partner to be Leading Customer Transformation Journey