Request a MeetingOptimize work processes with integrated communications solutions.
Overview
Our communications specialists:
- Design, integrate, and install VoIP solutions
- Orient end users and ensure smooth project management
- Enable migration from Legacy TDM to IP systems, facilitating richer, newer means of communication (e.g., data transfer, instant messaging)
- Install CRM integration and security solutions
- Set up multimedia conferencing systems
- Engineer a VOC (voice operations center) with a service activation facility
- Provide a self-service portal for setting up voice and video conferences
- Cost-effective inter-office communication with reduction in voice and data circuit costs and collaboration costs
- Enriched communication through better flexibility, mobility, and choice of media
- Centralization communication technology, enabling more effective information capturing and sharing
- Increased security through collaborative solutions in the voice domain
- Better information access via integrated applications
- A proprietary business-metric-based approach that focuses on achieving the availability and performance objectives of IT hardware
- Industry best practices (e.g., ISO 27001-certified security practices) and our proprietary business-metrics-focused approach
- Globally recognized ITIL service delivery methodology and well-defined processes that focus on aligning the IT infrastructure to business imperatives
- Strong OEM relationships with Microsoft, Symantec, Oracle leading to substantial cost benefits
- Access to leading technology platforms such as Database, Storage, Windows, UNIX, Mainframe, Messaging, Middleware, and Virtualization
- A wide choice of engagement models: OIC, shared, hybrid, SLA-based, and project-based
- World-class infrastructure and rich domain expertise
- Expert consultants with regional and global experience spanning 5 continents and multiple industries
- Domain-centric Test Centers of Excellence
