Supporting a productive, business-focused environment.
Overview
Our engineers leverage best-of-breed technology, tools, people, and processes and a
3-pillar framework to offer:
- Desktop/laptop operations and standardization
- Peripherals support
- LAN management
- Mail management
- Anti-virus support
- Installation and configuration of client desktop applications
- WinTel administration
- End-point threat management and policy enforcement
- Enterprise migration of operating systems and software upgrades
- A proprietary business-metric-based approach that focuses on achieving the availability and performance objectives of IT hardware
- Industry best practices (e.g., ISO 27001-certified security practices) and our proprietary business-metrics-focused approach
- Globally recognized ITIL service delivery methodology and well-defined processes that focus on aligning the IT infrastructure to business imperatives
- Strong OEM relationships with Microsoft, Symantec, Oracle leading to substantial cost benefits
- Access to leading technology platforms such as Database, Storage, Windows, UNIX, Mainframe, Messaging, Middleware, and Virtualization
- A wide choice of engagement models: OIC, shared, hybrid, SLA-based, and project-based
- World-class infrastructure and rich domain expertise Expert consultants with regional and global experience spanning 5 continents and multiple industries
- Domain-centric Test Centers of Excellence
- A proprietary business-metric-based approach that focuses on achieving the availability and performance objectives of IT hardware
- Industry best practices (e.g., ISO 27001-certified security practices) and our proprietary business-metrics-focused approach
- Globally recognized ITIL service delivery methodology and well-defined processes that focus on aligning the IT infrastructure to business imperatives
- Strong OEM relationships with Microsoft, Symantec, Oracle leading to substantial cost benefits
- Access to leading technology platforms such as Database, Storage, Windows, UNIX, Mainframe, Messaging, Middleware, and Virtualization
- A wide choice of engagement models: OIC, shared, hybrid, SLA-based, and project-based
- World-class infrastructure and rich domain expertise
- Expert consultants with regional and global experience spanning 5 continents and multiple industries
- Domain-centric Test Centers of Excellence