Streamline operations and increase service availability.
Overview
Our data center service leverages world-class resources, SLA-based metrics, and a comprehensive ITIL-compliant transition framework and delivery model to offer:
- Production and engineering services for
- Systems
- Security
- Database
- Storage Network
- Enterprise messaging and archival
- Disaster recovery center management
- 40%-60% reduction in IT OpEx
- Round-the-clock, year-round, professional support across the globe
- Reducing call-processing time
- Optimum utilization of onsite IT resources for critical projects
- A proprietary business-metric-based approach that focuses on achieving the availability and performance objectives of IT hardware
- Industry best practices (e.g., ISO 27001-certified security practices) and our proprietary business-metrics-focused approach
- Globally recognized ITIL service delivery methodology and well-defined processes that focus on aligning the IT infrastructure to business imperatives
- Strong OEM relationships with Microsoft, Symantec, Oracle leading to substantial cost benefits
- Access to leading technology platforms such as Database, Storage, Windows, UNIX, Mainframe, Messaging, Middleware, and Virtualization
- A wide choice of engagement models: OIC, shared, hybrid, SLA-based, and project-based World-class infrastructure and rich domain expertise
- Expert consultants with regional and global experience spanning 5 continents and multiple industries
- Domain-centric Test Centers of Excellence