Optimizing resources for accelerated and agile business growth.

Overview

3i Infotech’s Enterprise Management Services offer organizations the benefits of optimally managed, business-goal-aligned IT infrastructure. We leverage technology and an ITIL- and ITSM-based delivery methodology to help you increase infrastructural efficiency, cut operational costs, boost ROI, and reduce administration overheads.
Our expert project teams across global delivery centers:

Provide environmental, networking, and physical capabilities for everything from desk-side computing to mission-critical server systems
Cost-efficiently monitor, optimize, and manage business applications such as SAP, Oracle, and Microsoft
Enable assured availability and reliability of your IT environment and applications
Facilitate business agility through optimization and integration of all organizational IT and communication systems

We offer the following end-to-end offerings to help organizations derive optimal business value from each IT application and service:

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3i Infotech’s business-outcome-oriented approach offers measurable benefits across the key metrics of quality, cost, and performance.

Quality	Cost	Performance
Implementation of business-specific ITIL and ITSM solutions Round-the-clock, year-round, professional support across the globe Increased end-user and customer satisfaction	Considerable savings on CapEx (hardware, licensing, and software) 40% to 60% reduction in IT OpEx Cost-effective inter-office communication	Assured availability and better uptime of IT systems and business-critical services Productivity leap via automated IT maintenance Increased agility with integrated communication solutions and efficient application management

3i Infotech enables business-efficient IT infrastructure by offering the best in terms of people, processes, and technology:

A proprietary business-metric-based approach that focuses on achieving the availability and performance objectives of IT hardware
Industry best practices (e.g., ISO 27001-certified security practices) and our proprietary business-metrics-focused approach
Globally recognized ITIL service delivery methodology and well-defined processes that focus on aligning the IT infrastructure to business imperatives
Strong OEM relationships with Microsoft, Symantec, Oracle leading to substantial cost benefits
Access to leading technology platforms such as Database, Storage, Windows, UNIX, Mainframe, Messaging, Middleware, and Virtualization
A wide choice of engagement models: OIC, shared, hybrid, SLA-based, and project-based
World-class infrastructure and rich domain expertise
Expert consultants with regional and global experience spanning 5 continents and multiple industries
Domain-centric Test Centers of Excellence

Enterprise Management Services

Overview

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Industries We Serve