Request a MeetingEnergize business-efficient IT systems
Overview
3i Infotech’s Business Service Management enables organizations to synergize IT systems with business needs, facilitating technology-driven corporate success. We adopt a proprietary business-metrics-based approach and leverage alliances with leading OEMs to help organizations achieve peak IT efficiency.
Our certified consultants and Business Service Management experts:
- Assess your IT performance and help you adopt business-oriented ITIL and ITSM solutions
- Help you choose and deploy business-specific software management tools that enable speedy and cost-effective infrastructure maintenance
- Optimize your data management processes by implementing a Configuration Management Database (CMDB) to ensure accurate, coherent, and reliable data
- Adopt industry best practices and generate customer trust by defining ITIL-, ISO-, and SOX-compliant frameworks, policies, and processes
- Outline and test business continuity plans to ensure the operation of critical business units during any disruption
- Orient stakeholders to the chosen solutions
- Save up to 25% on the IT budget through synergistic, cost-efficient IT-business processes
- Foster excellence by implementing business-specific ITIL and ITSM solutions
- Achieve a productivity leap by automating IT maintenance and redefining employee roles
- Build affordable, tested business continuity strategies
- Shift focus from maintenance to optimization, innovation and excellence
- A proprietary business-metrics-based approach that focuses on achieving the availability and performance objectives of IT hardware
- Industry best practices (e.g., ISO 27001-certified security practices)
- Globally recognized ITIL service delivery methodology and well-defined processes that focus on aligning the IT infrastructure to business imperatives
- Strong OEM relationships with Microsoft, Symantec, Oracle leading to substantial cost benefits
- Access to leading technology platforms such as Database, Storage, Windows, UNIX, Mainframe, Messaging, Middleware, and Virtualization
- A wide choice of engagement models: OIC, shared, hybrid, SLA-based, and project-based
- World-class infrastructure and rich domain expertise
- Expert consultants with regional and global experience spanning 5 continents and multiple industries
- Domain-centric Test Centers of Excellence
