Our BPO services operate on a hub-and-spoke connectivity model to offer cost-effective, technology-powered operational solutions
for organizations across the BFSI, logistics, telecom, and public sectors.

Overview

3i Infotech’s world-class Account Origination offering ensures that your customers receive exceptional service while you benefit from optimized resource utilization and improved accuracy. Our cost-effective, end-to-end processing services for the banking, insurance, telecom, and capital market sectors combine state-of-the-art scanning, imaging, and documentation technology; superior domain expertise; and strong process and compliance skills to deliver the following solutions:

  • Initial scrutiny
  • Detailed scrutiny
  • Scanning and indexing
  • Data capture
  • Quality check
  • Data finalization
  • MIS and reporting
  • Workflow automation
We focus on high standards of performance and customer satisfaction. These are what differentiate us from others:-
  • Long-standing & strong customer relationships in BFSI industry.
  • Multiple Processing Centers Across India with Adequate Capacity & Connectivity
  • Robust hub and spoke delivery model
  • ISO Certified (9001:2008) Operations & Service Management.
  • Platform based services and propriety applications reducing the Total Cost of Ownership
  • A resource pool of experienced business & IT professionals with deep domain knowledge and expertise
  • Continuous up-gradation of our infrastructure, software and service capabilities
  • Strong Experience in Peak Volume Management
  • Effective BCP with Inter Connected Business Sites
  • Proficient Governance & Reporting Structure
  • Assured scalability, accuracy, and adherence to critical TAT requirements and SLAs
  • Smarter and quicker decision-making with real-time MIS, reporting, and analytical tools
  • Faster operations with higher productivity, shorter TAT, streamlined processes, and quick and easy electronic data retrieval
  • Better operations with expert quality checks and an improved governance mechanism
  • High level of data security and expert IT support
  • Efficient management of operational issues like volume volatility and documentation requirements
  • Considerable savings in terms of cost and time via our proprietary workflow solution that standardizes and integrates processes
3i Infotech offers clients access to world-class resources, cutting-edge technology, and superior domain expertise built over many years in the industry:
  • A proprietary workflow solution for standardizing and integrating all activities and simplifying outsourcing of online and paper-based processes
  • Proven scalability and a track record of delivering sustained value, consistently
  • Platform-based services and proprietary applications that reduce the Total Cost of Ownership
  • A resource pool of over several thousand professionals with deep domain knowledge and expertise
  • Cost-effective business solutions via a hub-and-spoke connectivity model that enables a wide geographic reach
  • An agile transition model
  • Enhanced business intelligence systems with real-time MIS/reporting dashboards


Industries We Serve

  • Banking
  • Non Banking
  • Telecom
  • Insurance
  • Mutual Fund
  • Pension
  • Portfolio Management
  • Custody
  • Tustees
  • Manufacturing
  • Retail
  • Distribution
  • Contracting
  • Automotive