Our BPO services operate on a hub-and-spoke connectivity model to offer cost-effective, technology-powered operational solutions
for organizations across the BFSI, logistics, telecom, and public sectors.
Overview
- Initial scrutiny
- Detailed scrutiny
- Scanning and indexing
- Data capture
- Quality check
- Data finalization
- MIS and reporting
- Workflow automation
- Long-standing & strong customer relationships in BFSI industry.
- Multiple Processing Centers Across India with Adequate Capacity & Connectivity
- Robust hub and spoke delivery model
- ISO Certified (9001:2008) Operations & Service Management.
- Platform based services and propriety applications reducing the Total Cost of Ownership
- A resource pool of experienced business & IT professionals with deep domain knowledge and expertise
- Continuous up-gradation of our infrastructure, software and service capabilities
- Strong Experience in Peak Volume Management
- Effective BCP with Inter Connected Business Sites
- Proficient Governance & Reporting Structure
- Assured scalability, accuracy, and adherence to critical TAT requirements and SLAs
- Smarter and quicker decision-making with real-time MIS, reporting, and analytical tools
- Faster operations with higher productivity, shorter TAT, streamlined processes, and quick and easy electronic data retrieval
- Better operations with expert quality checks and an improved governance mechanism
- High level of data security and expert IT support
- Efficient management of operational issues like volume volatility and documentation requirements
- Considerable savings in terms of cost and time via our proprietary workflow solution that standardizes and integrates processes
- A proprietary workflow solution for standardizing and integrating all activities and simplifying outsourcing of online and paper-based processes
- Proven scalability and a track record of delivering sustained value, consistently
- Platform-based services and proprietary applications that reduce the Total Cost of Ownership
- A resource pool of over several thousand professionals with deep domain knowledge and expertise
- Cost-effective business solutions via a hub-and-spoke connectivity model that enables a wide geographic reach
- An agile transition model
- Enhanced business intelligence systems with real-time MIS/reporting dashboards