Business Head Digital BPS
Kiran has over 28 years of extensive experience in Sales, Strategy, Marketing and Alliance Management in the IT and BPO industry, having managed Sales to Delivery Lifecycles. A Sales Leader with a sharp focus on driving growth organically & inorganically, leading to rapid profitability and market share, Kiran has led sales teams across multiple segments like BFSI, E-Comm, Retail, Manufacturing, Telecom and Govt. He started his Sales career in the IT industry, working long stints with Tier 1 players like Mastek, Satyam & KPIT, doing consultative selling for Software Products, Lifecycle Development Projects & ERP (SAP / Oracle / Microsoft). His last 11 years have been in the Outsourcing / BPO industry, heading India Sales at Firstsource & Aegis (Startek), where he has led hunting & farming teams and acquired Large Value Logos in Auto, Banking, Telecom & E-Comm while transforming Vanilla BPO offerings to Digital BPaaS.