fund-management-case-studies ONE OF INDIA’S THE LEADING
FUND MANAGEMENT COMPANIES
Client

About the client

  • Among the leading Asset Management Companies in India, with total Assets under Management (AUM) crossing Rs. 3,73,000 crores.
  • The company has an investor base of more than 1.30 crores, with a large network of over 200+ branches.
  • MS SQL & Oracle Database Servers: 90 +, Production, UAT and Test Environment
  • Standalone Server, Multi location AG, Multisite SQL Cluster, RAC Node Cluster and SharePlexTM replication node

Business Requirements

  • 24 x 7 Proactive Monitoring of DB Logs and Errors and Uptime/Availability Management of Database Instances
  • 24 x 7 Oracle and SQL Database Instances Managed Services
  • 24 x 7 End to End Database Administration and Management Support
  • 24 x 7 Backup and Storage Management
  • Database Migration, New Database Instances Implementation & Database Replication Implementation & Management Support
  • DR drill Activity support
  • Database Troubleshooting and Incident / Request /Problem / Change Support
  • Reporting
Business Need
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Our Solutions

  • Hybrid Delivery Model with Mix of Onsite + GCC bases Services
  • 24X7 Remote Proactive Monitoring and Administration of Database & Server’s
  • MS SQL and Oracle Database L1 to L3 Support
  • Windows & RHEL Support
  • SLAs objective driven service model
  • Policy, Process and Procedure based approach
  • Capacity Planning, Database Storage Optimization & Data Security
  • Successful DR Drills completed within RPO & RTO

Service Coverage

  • 24 X 7 remote MS SQL & Oracle database administration
  • 24 X 7 remote server administration
  • Incident support
  • Patch and policy management
  • Database Backup, security, DR Management.
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Tools & Technology

Tools/Technology

  • Oracle Enterprise Manager, MS SQL Server
  • RAC
  • ODG
  • SharePlexTM
  • ITIL Methodology

Business Impact’

99% Business Uptime

Hybrid Support service delivery model

15 – 20 % Reduction in Costs