Press Release

News & Articles

fund-management-head-banner ONE OF THE LEADING FUND MANAGEMENT
COMPANIES OF INDIA
Client

Client

  • Amongst the leading Asset Management Companies in India, with total Assets under Management (AUM) of more than Rs. 3,73,000 crores.
  • Company has an investor base of over more than 1.30 crores. With a large network of over 200+ branches.
  • MS SQL & Oracle Database Server : 90 +, Production, UAT and Test Environment
  • Standalone Server, Multi location AG, Multisite SQL Cluster, RAC Node cluster and Shareplex replication node

Business Need

  • 24 x 7 Proactive Monitoring of DB Logs and Errors and Uptime/Availability Management of Database Instances
  • 24 x 7 SOC Monitoring
  • 24 x 7 Oracle and SQL Database Instances Managed Services
  • 24 x 7 End to End Database Administration and Management Support
  • 24 x 7 Backup and Storage Management
  • Database Migration, New Database Instances Implementation & Database Replication Implementation & Management Support
  • DR drill Activity support
  • DR drill Activity support Database Troubleshooting and Incident / Request /Problem / Change Support
  • Reporting
Business Need
Solutions

Solution

  • 24 x 7 Infrastructure Availability
  • Onsite End User Support
  • Rebadging Services
  • SLA based Services
  • Increase Operational efficiency
  • Improve Service
  • Business Continuity
  • Ensure Maximum System Availability
  • Resource Management
  • Resource Training’s
  • Quality of Service
  • 3 Tier Governance Model
  • Process documentation/SOP’s
  • Reports and Escalation Matrix

Service Coverage

  • End to end Infrastructure support services
  • 24 X 7 DC DR Support
  • 24X7 Network LAN Support
  • Asset Management Support
  • IT Compliance management
Service Coverage
Tools & Technology

Tools/Technology

  • LANDesk
  • Symantec Antivirus
  • SOPHOS encryption
  • ORACLE /ORACLE RAC/SQL/PostGre
  • X-Roadz Asset Management
  • ITIL methodology

Highlights

99% Business Uptime

99% Business Uptime

Cost reduction by 15 – 20 %