Enterprise Management Services
Optimizing resources for accelerated and agile business growth
3i Infotech’s Enterprise Management Services offer organizations the benefits of optimally managed, business-goal-aligned IT infrastructure. We leverage technology and an ITIL- and ITSM-based delivery methodology to help you increase infrastructural efficiency, cut operational costs, boost ROI, and reduce administration overheads.
Our expert project teams across global delivery centers:
- Provide environmental, networking, and physical capabilities for everything from desk-side computing to mission-critical server systems
- Cost-efficiently monitor, optimize, and manage business applications such as SAP, Oracle, and Microsoft
- Enable assured availability and reliability of your IT environment and applications
- Facilitate business agility through optimization and integration of all organizational IT and communication systems
We offer the following end-to-end offerings to help organizations derive optimal business value from each IT application and service:
Business benefits of 3i Infotech’s Enterprise Management Service
3i Infotech’s business-outcome-oriented approach offers measurable benefits across the key metrics of quality, cost, and performance.
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Cost |
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Performance |
- Implementation of business-specific ITIL and ITSM solutions
- Round-the-clock, year-round, professional support across the globe
- Increased end-user and customer satisfaction
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- Considerable savings on CapEx (hardware, licensing, and software)
- 40% to 60% reduction in IT OpEx
- Cost-effective inter-office communication
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- Assured availability and better uptime of IT systems and business-critical services
- Productivity leap via automated IT maintenance
- Increased agility with integrated communication solutions and efficient application management
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The 3i Infotech advantage
3i Infotech enables business-efficient IT infrastructure by offering the best in terms of people, processes, and technology:
- A proprietary business-metric-based approach that focuses on achieving the availability and performance objectives of IT hardware
- Industry best practices (e.g., ISO 27001-certified security practices) and our proprietary business-metrics-focused approach
- Globally recognized ITIL service delivery methodology and well-defined processes that focus on aligning the IT infrastructure to business imperatives
- Strong OEM relationships with Microsoft, Symantec, Oracle leading to substantial cost benefits
- Access to leading technology platforms such as Database, Storage, Windows, UNIX, Mainframe, Messaging, Middleware, and Virtualization
- A wide choice of engagement models: OIC, shared, hybrid, SLA-based, and project-based
- World-class infrastructure and rich domain expertise
- Expert consultants with regional and global experience spanning 5 continents and multiple industries
- Domain-centric Test Centers of Excellence