AppliStructure Support
Build operational efficiency with robust applications
3i Infotech’s AppliStructure Support offers cost-efficient, end-to-end management services for business-critical applications. We provide efficient SAP implementation, Oracle implementation, and Microsoft implementation services, while optimizing application functionality via integrated solutions. Our expert engineers use SLA-based metrics and a comprehensive ITIL-compliant framework and delivery model to:
- Proactively monitor and maintain application performance
- Administer and manage collaboration and service orchestration tools
- Manage capacity planning and change management
- Provide support for OEM products and 3rd party mediation services
Benefits of 3i Infotech’s AppliStructure Support
3i Infotech’s AppliStructure Support service focuses on delivery excellence and operational efficiency to ensure that organizations derive significant business benefits:
- Substantially reduced OpEx
- Reliable support for OEM products
- Round-the-clock, year-round, professional support across the globe
- Optimal utilization of infrastructure and people resources
- Increased productivity and growth as the focus shifts from maintenance to innovation and excellence
The 3i Infotech advantage
3i Infotech enables business-efficient IT infrastructure by offering the best in terms of people, processes, and technology:
- A proprietary business-metric-based approach that focuses on achieving the availability and performance objectives of IT hardware
- Industry best practices (e.g., ISO 27001-certified security practices) and our proprietary business-metrics-focused approach
- Globally recognized ITIL service delivery methodology and well-defined processes that focus on aligning the IT infrastructure to business imperatives
- Strong OEM relationships with Microsoft, Symantec, Oracle leading to substantial cost benefits
- Access to leading technology platforms such as Database, Storage, Windows, UNIX, Mainframe, Messaging, Middleware, and Virtualization
- A wide choice of engagement models: OIC, shared, hybrid, SLA-based, and project-based
- World-class infrastructure and rich domain expertise
- Expert consultants with regional and global experience spanning 5 continents and multiple industries
- Domain-centric Test Centers of Excellence