Vol III - Issue 1
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Creating Value Through Microfinance

What Is Microfinance?

Microfinance is the provision of a broad range of financial services such as deposits, loans, payment services, money transfers and insurance to poor & low-income households and their micro-enterprises.

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Cover Story
 
Kaleidoscope

Kaleidoscope

Demystifying Credit Derivatives

To quote Warren Buffet - ‘Derivatives are like hell - easy to enter and almost impossible to exit. ’Though this characterization may be glib, it does touch a nerve. In the financial world where risks are high and revenues are relatively low.

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Techwatch

Techwatch

Redefining the Customer Experience

‘In a rapidly evolving market place, the key differentiator for any insurance company is the level of service, they deliver to agents and policy holders. Providing timely and relevant communications is a critical component of any effective customer service strategy.

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Benchmark

Benchmark

Winning the Case Against Financial Fraud

Banking fraud is as old as the industry itself, and it continues to be one of the largest expenses faced by many financial institutions, according to Needham from the Massachusetts based TowerGroup.

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Interview

In Conversation with Mr. Vikram Sud
Group COO, Kotak Mahindra Bank

Vikram Sud






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Quiz
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