Kaleidoscope

Changing Business Model for the Insurance Industry

In the wake of the current challenging market scenario, the insurance industry is in search of ways to maintain adequate capital, manage risks, retain business and contain costs. Insurers are facing the most challenging economic environment in recent years.

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Tech Focus

Transaction Analytics Drive Profitable Customer Decisions

‘We are what we spend’, transaction data and transaction based scores provide a far more precise profile of consumer preferences and behaviors than traditional response, originations and behavior models.

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Benchmark

The Customer-Centric Bank

In the last two decades, the banking industry has focused on creating shareholder value in two ways: acquiring new customers and optimizing the ‘supply side’ of business. Both have had some unintended consequences. Acquiring new customers is a very costly endeavor when they are lost almost as fast as they are gained.

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