Receivables Management Services

3i Infotech offers financial and telecom service providers hassle-free, end-to-end Receivables Management Services (RMS) that maximize automation, reduce the defaulter rate, and enable better TAT and SLA compliance. Our skilled executives leverage technology, extensive experience, and superior delivery capabilities to help businesses:

Place courtesy calls for payment due-date reminders
Provide payment pickup facility from a customer’s doorstep
Handle backend operations such as reconciliation, bounced cases, updating records, reporting, and MIS.
Manage post-charge interaction for collection across different portfolios

Key business benefits

Better payment resolution and adherence to critical TATs and SLAs, leading to better customer satisfaction and retention
Enhanced quality control via in-built control measures, governance mechanisms, and streamlined processes
Increased contactability ratio
Maximized process automation, improved productivity, and proven scalability
High level of data security with expert in-house IT support

The 3i Infotech advantage

With 3i Infotech you gain access to superior technology, processes, people, and resources built over many years in the industry:

Platform-based services and a proprietary integrated workflow solution for managing end-to-end processes, leading to a lower Total Cost of Ownership
A resource pool with deep domain knowledge and expertise
Cost-effective business solutions via a hub-and-spoke connectivity model that enables a wide geographic reach
Enhanced business intelligence systems with real-time MIS/reporting dashboards
Proven scalability and a track record of delivering sustained value, consistently
Assured accuracy and quality