Back-office Operations

3i Infotech leverages innovation, technology, best practices, and cross-functional domain expertise to provide organizations with cost-effective, high-quality back-office support across a wide range of business areas—from transactions to retail operations to financial analyses. Our Back-office Operations for the banking, insurance, telecom, and logistics sectors help you reduce risks and grow your business.

Our executives deliver best-in-class, end-to-end services across the following functions:

Accounts payable Includes a wide range of Accounts Payable services such as supplier master maintenance, order management, supplier invoice management, purchase order processing, payment processing, reconciliation, etc. Accounts receivable Includes the entire gamut of Accounts Receivable services like customer master maintenance, billing, collection of payments, dispute resolution, banking and cash application Payout management Includes end-to-end payout activities across shares, bonds, Employees Stock Option Scheme, securitization, etc. Reconciliation Services covered are gathering and reassigning, refining, reconciliation, consolidation, analysis and reporting, processing, etc. DEMAT/REMAT operations Comprehensive, cutting-edge services for end-to-end processing of new applications, request processing services for share dematerialization & rematerialization, account modification, etc.

Retail operations Includes a range of retail services like account opening and management, payments and settlement, and billing Fund accounting Comprehensive investment back-office services for investment managers: trade settlements, holding maintenance, fees accruals, performance measurements, custodian and bank reconciliation, maintaining reference data, day-end valuations, corporate actions and income accruals, presentation of detailed reports, etc. Claims processing Covers the entire insurance cycle from new client acquisition to claims processing, ranging up to asset management. Also includes management of IT infrastructure, business processes, and human resources MIS and reporting Accurate and detailed MIS reports circulated to all stakeholders

Key business benefits of 3i Infotech Back-Office Support

3i Infotech’s Back-office Operations help your organization derive substantial business benefits:

• Simplified and efficient financial operations and enhanced ability to handle large volumes of transactions
• Exceptional service standards and adherence to stringent regulatory guidelines
• Significantly better TAT, enabling you to meet critical client commitments and SLAs in time
• Happier clients and improved client retention
• Dramatic reduction in cost and processing cycle time, with standardized and streamlined processes
• Incisive insights for better decision-making via real-time MIS/reporting
• High level of data security and expert IT support

The 3i Infotech advantage

3i Infotech’s Back-office Operations follow our PACE mission (Prompt, Accurate, and Cost-effective services) and offer the best in terms of resources, processes, and people:

• Cost-effective business solutions via a hub-and-spoke connectivity model that enables a wide geographic reach
• Customized workflow applications for managing end-to-end processes with a lower Total Cost of Ownership
• Assured accuracy and quality
• Access to our proven expertise in the financial services sector
• A large, skilled resource pool with deep domain knowledge